Recruitment is now open for the role of 101 & 999 Call Taker/Radio Operator!
Do you want to be a 101 & 999 Call Taker/Radio Operator?
Enjoy a challenge?
Have a sense of humour?
Think logically under pressure?
Listen, type and talk at the same time?
Deal with disturbing situations?
Keep your cool and think on your feet?
Cope with bad language and abuse?
Work a 24/7 shift pattern including some weekends and bank holidays?
The role of a call taker/ radio operator
As a call taker/radio operator you will be the first point of contact in answering and responding to calls of either an emergency or non-emergency nature and provide the vital link between members of the public and operational police officers.
You will participate in the efficient, effective operation of the Force’s Command Centre and provide a high quality service to members of the public, police officers and police staff.
The focus of the Force Command Centre is on making every contact count by ‘getting it right first time’ and ensuring an efficient and effective customer journey as well as seeking to address the maximum number of calls at the first point of contact within a 24 hour capability.
A unique job for a unique person, it demands cool professionalism, friendly patience and a broad mind. You must be able to work as part of a team as well as make decisions which could be life changing for the caller.
In return, we offer full time and part time working opportunities, with a starting salary of £21,531 rising to a maximum of £25,941 once proficient (this includes 20% shift allowance/pro rata for part time) plus a weekend enhancement allowance along with the satisfaction of being part of the team making Dorset safer.
For more information and to download an application form, please click here.