Part time

Despatch Assistant - Part time

Metal Clay Ltd

We’re looking for a trustworthy, conscientious, efficient, punctual, and independent person to join our team as a part time Despatch Assistant. Your main task will be to ensure orders have been picked correctly, pack them safely, and then send in the most efficient way.

This job would suit you if you want a few days work a week (during busy periods there is the opportunity of additional hours/days). If you live locally and/or can easily jump in on days when staff are it off would be a great bonus.

Metal Clay Ltd has been running since 2004 and have grown to become one of the largest metal clay suppliers in Europe. We’re passionate about jewellery making, and even more passionate about offering a top-quality service, as well as products. 99% of our orders are placed our our website. Getting orders packed and despatched daily is the most important aspect of anything that happens in our office. If our orders aren’t being shipped safely and on time, the whole business would be affected.


  • Sitting at a desk staring at a screen is not for you, you’re physically fit and like a job where you'll be on your feet.
  • You’re super-sharp and spot details, you’ll quickly learn to see the difference between a “Eyelet” and a “Embeddable eyelet”, or a “Burnisher deluxe” and a “Burnisher Economy”. 
  • You’re fast and efficient, but careful, you'll go home proud knowing you made sure customer’s orders will arrive safely and looking nice (without overdoing it on the bubblewrap).
  • You’re happy to work under pressure, ensuring all orders are packed in time before courier pick up.
  • You’ve got good math skills, and will be able to stay focused to count 100 miniature sized products without losing track - even if the phone is ringing and your colleagues are discussing which is the best Disney song of all time.
  • You have good communication skills, including written English.
  • You are happy using computers.
  • You have a friendly positive manner, even on a grey and rainy Monday morning.
  • You are punctual and able to work at a fast and focused pace. If your starting time is 9.30 you’ll be expected to be here (having made a cuppa if you want one) ready to start work at 9.30.

Qualifications aren’t necessary if you are the right person with the right attitude. You need to be willing to adapt and you must show a desire to make sure customers’ needs are met.


Working hours: Mondays and Friday (if you’re the right person, there might be extra hours available, especially during busy periods like November, during sales, and to cover other staff holidays). 

Hours are slightly flexible, but usually around 9.30 - 14.30

Salary: £8.00/hour



You’ll be coming in to orders being picked, ready for you to check, you need to ensure the right item and quantity has been picked. You then pack the orders, choosing the most efficient packaging and service. Once packed you choose what postage option should be used, and frank or book a courier accordingly. Monday is our busiest day, so you’ll have a busy day where you probably won’t stop apart from during your break. You need to ensure your work space and the stock area is neat, tidy, well organised, and safe, and ready for your colleagues to come in the next day, being able to find everything they need.

You’ll be assisting the Stock Manager in re-packing, bagging and labelling products ready for sale.
You’ll help out in receiving product deliveries, checking in goods, ensuring what has arrived is what was ordered, and in good condition.

You might on the odd occasion be asked to pick instead of pack, depending on other staff schedules and your availability for the day. You’ll be restocking goods into the warehouse after shows and events, ensuring stock is rotated and in good condition. You’ll be involved in stock checks and stock counts. Very rarely you’ll be involved in mail-outs, stuffing and labelling envelopes.

We’re a small company, and a close team. You’ll be expected to chip in and help out as and when needed in other parts of the company. This may include packing goods and display materials and loading onto a van for the sales team to take off-site. It might be setting up the studio/meeting space for in-house training or events. Sometimes it might be helping out with general day-to-day tasks if colleagues are off.

How to Apply

Apply via email only - 

Please make sure you give us full contact details, a breakdown of your education and work history, and a cover letter where you describe why you think you would be the right person for the job. Make sure your application helps us get an idea of who you are.

Please mention Purbeck Jobs when responding to this job

Closing Date
Wed 24 Oct 18

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Recruit Local Ltd.
Herston Cross House
230 High Street
BH19 2PQ