Campsite Receptionist
Norden Campsite
30 Apr
We are looking for someone to join our close working, friendly team in our busy campsite office. You will need an 'everyone muck in' and 'can do attitude'.
We require a personable, presentable person who has enthusiasm and energy for customer service, along with great organisational skills and an eye for detail. Experience is preferred but more important is having a reliable, flexible, friendly and helpful approach.
Applicants should be fully computer literate, have knowledge of Microsoft Word & Excel. Previous knowledge with booking systems would be an advantage but training will be provided.
Good office skills and a friendly but professional manner, a passion to provide excellent customer service with a positive and welcoming attitude at all times.
This position would suit somebody who primarily likes to work in a busy office and dealing with people in person.
This is a fixed term seasonal contract.
The job entails:
- Answering incoming enquiries over the phone, in person and on email.
- Processing of all bookings via telephone & online.
- Checking in new arrivals face to face at our reception.
- To assist customers with any queries they may have and resolving issues when they arise.
- Interacting with customers on campsite.
- Filling in where needed on a day-to-day basis.
25-40 hours per week - this is a fixed term seasonal contact. You will be required to work one weekend day, including bank holidays and fill in when required due to absences. Working days to be confirmed.
You will require your own vehicle due to our rural location.
How to Apply
Please send a cover letter along with your full CV to campsitemanager@nordenfarm.com