We are welcoming applications for the role of ICT Digital Delivery Manager with Devon & Cornwall Police based at the following location(s): Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset 

Salary: Grade 11 - Starts at £64,650 rising by yearly increments to a maximum of £72,972 per annum 
Please note that the above salary is based on working 37 hours per week. If this role is part-time or you are appointed on a part-time basis your salary will be prorated to reflect this. Exceptions to starting salary may apply if you are an existing Devon and Cornwall or Dorset Police Staff employee substantively posted to a role at the same grade.

Type of employment: Permanent 

Type of working arrangement: Hybrid Worker -  Hybrid working is a form of flexible working where workers spend some of their time working remotely (usually, but not necessarily, from home) and some in the employer's workspace.

Hours per week: this role is 37 hours per week. However we welcome applications from individuals wishing to work on a part-time basis and are willing to consider flexible working patterns subject to business need. 

Details about the hybrid working e.g Office attendance minimum 1 day per week.
This is subject to change as per business requirements: Office attendance minimum 2 days per week on average. This is subject to change as per business requirements.

Allowances: This role attracts no allowances. 

About the role:  

Shape critical infrastructure supporting frontline policing

The Alliance ICT Department delivers vital technology services to Devon & Cornwall Police and Dorset Police, supporting over 10,000 officers and staff.

We’re looking for an experienced ICT Infrastructure & Digital Delivery Manager to lead the design, delivery, and performance of the core infrastructure platforms that underpin policing operations.

This is a senior leadership role with responsibility for ensuring our infrastructure is secure, resilient, high-performing, and ready for future digital demands.

What you’ll be responsible for

You will lead multidisciplinary teams and suppliers across key infrastructure domains:

• Hosting & Cloud Platforms
  Data centres, hybrid cloud environments, storage, backup, and resilience
• Networks & Connectivity
  LAN/WAN, remote access, telephony, and mission-critical connectivity
• Communications
  Airwave services and transition to the Emergency Services Network (ESN)
• Cyber & Technical Security
  Infrastructure security, vulnerability management, and remediation

You will:

• Own infrastructure service performance, availability, and continuous improvement
• Lead supplier and partner relationships, including strategic partners such as BT
• Manage contracts, SLAs, and commercial performance
• Drive modernisation of infrastructure across hybrid and cloud environments
• Collaborate with Digital, Innovation, and operational stakeholders

What we’re looking for

You are a proven infrastructure leader who combines technical depth with strategic leadership.

You will bring:

• Extensive experience managing enterprise-scale IT infrastructure environments
• Strong knowledge of cloud, networks, hosting, and security domains
• Experience managing suppliers, contracts, and outsourced services
• A track record of delivering resilient, high-availability services
• Excellent stakeholder engagement and influencing skills
• The ability to lead teams through change and transformation

Why join us?

• Make a direct impact on public safety and frontline policing
• Lead complex, large-scale infrastructure supporting critical services
• Work in a collaborative, multi-force environment
• Be part of a team driving digital and infrastructure transformation